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Whole council approaches to Adult Social Care improvement: Lessons from recent CQC assessments

The resource explores recent key themes from Care Quality Commission (CQC) adult social care inspections, emphasising that improvement is a whole-council responsibility. Focusing on the London councils who received a CQC assessment rating of ‘outstanding’, it draws lessons from top performers to help other local authorities enhance services and achieve stronger CQC ratings.

Careful nurse assisting a senior man while using digital tablet on patio in nursing home. Happy nurse and senior patient sitting on wheelchair watching video on digital tablet. Young healthcare professional helping an elderly man use a digital device.

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