Topic: Technology

How can local authorities use technology and data to deliver better public services and harness social media for better interaction with citizens?


How we’re changing our member briefings, and why

This blog post is aimed at councillors and officers in LGiU member councils who receive our briefings service.     Each year we do a members survey and you consistently say our briefings are excellent, value for money, and help you do your job. In our 2011 survey we asked for your thoughts on improving…

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Local government must lead the drive to expand superfast broadband connectivity throughout the UK

This article was first published in the PPP Journal. Thanks to Chris Conder for some of the initial inspiration. Towards the end of last year, Jeremy Hunt, Secretary of State for Culture, Olympics, Media and Sport, launched Broadband Delivery UK (BDUK) – a £530m initiative aimed at supporting universal internet coverage through community involvement and…

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How will the web change social action on a local level?

This guest post from Luke Bozier is part of the Civil Society Innovation Network series  Regardless of how much stick the Big Society has gotten over time, there is a vibrant, buzzing, healthy social/community action ecosystem in Britain today. There are loads of innovative, interesting social enterprises working on a local level around the country,…

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Results of our winter communications survey

Councillors, officers and members of the public took part in an informal poll over the last 10 days in a bid to establish which digital communication channels are the most effective during special and specific situations e.g. school closures due to snow. The exact question was; It’s now December and icy roads, closed schools and…

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Take part in our winter comms survey

  It’s now December and icy roads, closed schools and uncollected bins tend to dominate local government over the coming months. Residents rush to council websites seeking to report problems and find information. Increasingly, there is an expectation for this data to be real time. So what should councils be doing? Take part in LGiU’s…

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What would a digital champion do for your authority?

Yesterday I gave a speech based upon LGiU’s recent Going where the eyeballs are report at the GovDelivery User Conference – #GovD11 on Twitter. One of the recurring issues that came up throughout the day was the lack of clarity across departments as to how to make digital technology work best throughout a whole local…

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What journalists can learn about online engagement from politicians

This article originally appeared on the BBC’s College of Journalism website. Journalists can learn a great deal from some politicians in terms of engagement, collaboration and co-production. With more than 1.1 million Twitter followers, 51,500 Facebook ‘likes’ and 1,000 YouTube subscribers, Cory Booker, the mayor of Newark, New Jersey, provides a great illustration of a local politician…

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Interview with DCLG comms boss George Eykyn

About 3 months ago I posted that I would be attempting to revive some of old journalism skills by conducting an interview with George Eykyn, DCLG’s Director of Communications. In the interview, I wanted to learn about the priorities of the department’s e-Newsroom, hear how they’re incorporating new media tools and techniques into their content…

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