Topic: Technology

How can local authorities use technology and data to deliver better public services and harness social media for better interaction with citizens?



Digital skills gap – Learning and Work Institute survey

This briefing is based on surveys conducted by the Learning and Work Institute which included 1,000 businesses and 2,000 young people, as well as an evidence review and a focus group with employers.

England & Wales, Scotland Briefing
Members & Global Local

Insights from Scotland: digital progress by local government

This briefing explores how the current work of Scottish Government and COSLA to refresh the national digital strategy, with strong leadership at a national level, will provide an opportunity to drive digital transformation across all of Scotland’s 32 councils.

Australia, England & Wales, Scotland Briefing

The importance of good data for public sector improvement

Why is good data important to the public sector? Simon Roberts and Nick Cassidy, from the Data and Intelligence team at the Improvement Service, talk us through the benefits and challenges of sharpening up data collection processes to be able to harness intelligence more effectively for decision-making.

England & Wales, Global, Ireland, Scotland Blog Post Blog

Using digital technologies to put citizens first in 2030

This imagining, from Richard Leeming, of a council in the future using digital technologies at the centre of everything it does, is one of the scenarios that we are exploring as part of the new municipalism pillar of our Post-Covid Councils project looking at the future of local government.

Australia, England & Wales, Global, Ireland, Scotland Briefing With case study

Canada Bay Connects

One year on from when COVID-19 first hit, the City of Canada Bay takes us through some of the ways they adapted to the pandemic to maintain access to community services and keep citizens connected and supported through the last 12 challenging months.

Australia, England & Wales, Global, Ireland, Scotland Blog Post Blog

Net Zero climate targets: key action areas for local government

This briefing explores local government’s potential role in decarbonization, looking at how councils can take action, along with some local government case studies. This briefing concludes with a framework for the development of a local action plan for emissions reduction.

Australia Briefing
Members & Global Local

How will technology change health and care?

The King’s Fund published a paper late last year entitled “The digital revolution: eight technologies that will change health and care”. This briefing outlines the King’s Fund’s findings and explores the potential challenges and risks to local authorities and other NHS bodies.

England & Wales, Scotland Briefing