How can local authorities use technology and data to deliver better public services and harness social media for better interaction with citizens?



Cyber-crime: Prevention is better than cure

Cyber-security is a pressing concern for local councils as cyber-attacks are on the rise with the National Cyber Security Centre reporting more than 700 data breaches logged by councils in 2020. This briefing focuses on the measures local council’s can take to prevent the devasting outcome of a cyber-attack.

England & Wales, Global, Ireland, Scotland Briefing

Understanding the value of digital transformation for local government

In this briefing, developed as part of a scoping exercise for a potential collaboration between LGiU Australia and Western Sydney Councils examining the value of digital transformation for local government and how to achieve it, LGiU Associate Richard Leeming draws on his experience in the UK to explore the value of digitisation for local governments.

Australia Briefing

Going digital to save lives

Pauline Waddell, Team Manager, Mobile Emergency Care Service (MECS) explains how Falkirk Council safeguarded a lifesaving service and became the first local authority in Scotland to enable end-to-end digital telecare.

England & Wales, Ireland, Scotland Blog Post Blog
Members & Followers

Think tank review: May 2021

As the vaccine rollout continues across the UK and countries begin to open up further, much of recent think tank output has been focused on recovery and rebuilding from the Covid-19 pandemic. However, many issues exacerbated by the pandemic were already existent prior, and much of recent output discusses this. The LGiU think tank review…

Australia, England & Wales, Global, Ireland, Scotland Briefing

Longford County Council’s award-winning adoption of remote working technologies in the face of Covid-19

Longford County Council’s innovation and leadership in adopting digital technology to allow councillors to continue to serve their communities throughout the pandemic, including being the first municipal district to hold a virtual meeting in 2020, led to them picking up the award for “Outstanding Initiative through the Municipal Districts” at the Chambers Ireland Excellence in Local…

Ireland Blog Post Blog

The decline of bricks and mortar retail: what can local government do?

In the context of planning goals, the need to maintain vibrant centres that can deliver a range of services and employment opportunities is critical. This briefing seeks to highlight the vulnerability of suburban centres to the changing retail environment, and the social and economic consequences.

Australia Briefing
Members & Followers

An unexpected side-effect of Covid-19: accelerating the use of data. What can councils learn?

Councils have responded to the challenges of Covid-19 by making much better use of data and innovation. Innovative uses include joining up their own datasets, creating new data sharing techniques, using data from private companies to monitor pedestrian flows and analysing CCTV footage to improve social distancing on public transport.

England & Wales, Global, Scotland Briefing

Digital skills gap – Learning and Work Institute survey

‘Disconnected? Exploring the digital skills gap’ was published in March 2012 by World Skills UK and the Learning and Work Institute. It assess the current state of digital skills in the UK and finds growing demand for advanced digital skills from employers but also a skills gap and declining digital skills training in school, further…

England & Wales, Scotland Briefing

Insights from Scotland: digital progress by local government

Covid-19 has increased the pace at which Scotland’s councils are delivering services through digital technology. A new report from Accounts Commission finds that councils are at different stages of digital transformation and that greater collaboration, use of shared expertise, citizen engagement and strategic planning are needed to fully realise the potential.

Australia, England & Wales, Scotland Briefing

The importance of good data for public sector improvement

Why is good data important to the public sector? Simon Roberts and Nick Cassidy, from the Data and Intelligence team at the Improvement Service, talk us through the benefits and challenges of sharpening up data collection processes to be able to harness intelligence more effectively for decision-making.

England & Wales, Global, Ireland, Scotland Blog Post Blog