Managing performance
The course looked at:
- Establishing expectations and focusing on outcomes
- The links with the Council’s formal processes
- Noticing behaviour changes and supporting people who may be struggling
- Well-being and resilience in the workplace
Course materials and outline
Course materials:
Useful resources:
- The Fifth Discipline and The Dance of Change – Peter Senge
- Beyond Certainty – Charles Handy
- Leaning into the Future – George Binney and Colin Williamson
- Build it: The Rebel Playbook for World-Class Employee Engagement – Glenn Elliot and Debra Corey
- The Speed of Trust – Stephen M R Covey.
- Good to Great – Jim Collins
- When Giants Learn to Dance – Rosabeth Moss-Kanter
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