England & Wales, Global, Ireland, Scotland

Online Training: Setting and Maintaining Professional Boundaries


This two-hour session has been developed for officers and members who are keen to establish boundaries in the way they work with colleagues and constituents.

Based on the principles of setting and maintaining boundaries, the programme explores how to identify situations where boundaries are needed with the aim of setting limits on the relationship.

Programme Outlines

By the end of the session, delegates will be able to:

  • Explain what boundaries are, and why they are important
  • Set boundaries
  • Spot early warning signs which indicate boundary violations
  • Avoid overstepping boundaries by exceeding their role
  • Action boundary violations.

Additional Information: 

Full copies of handouts and slides will be provided to all delegates.



Welcome and Introductions (10 mins)

  • Session outline
  • Personal aims

An Introduction to Professional Boundaries (20 mins)

  • What are professional boundaries?
  • Why are boundaries important to us – and to others?
  • Situations where boundaries are needed

Setting Boundaries and Limits (25 mins)

  • Limits and expectations
  • Identifying roles and responsibilities

Warning Signs of Erosion (25 mins)

  • Understanding boundary erosion
  • Early warning signs
  • Managing erosion

Boundary Crossings and Transgressions (30 mins)

  • Explanation of crossings and transgressions
  • Case studies and discussion
  • Taking action

Programme  Review (10 mins)

  • Key learning points
  • Evaluation and close.



Miranda Smythe

Miranda has 30 years’ experience in helping organisations (mainly local government) to identify learning gaps, and to develop tailored, creative and relevant strategies for meeting these needs with a view of helping them meet their objectives.  Miranda is also a Local Government Information Unit (LGIU) Associate Trainer and has been involved in developing bespoke programmes for Councillors including speed reading and personal safety.

In addition to her formal role, Miranda is also very involved in local community development activities, providing mental health awareness sessions for many not-for-profit organisations.  She is Chair of a local homelessness charity and has been instrumental in developing and facilitating community leadership initiatives in Bedfordshire and Hertfordshire.

Who should attend?

This session has been developed for officers and elected members who are keen to establish boundaries in the way they work with colleagues and constituents.