This programme has been developed for Councillors who want to develop their questioning skills, particularly relating to scrutiny.
The session includes:
- Awareness of the different types of questions
- Avoiding poor practice questions
- Probing skills
- Voice and tonality
- Active listening skills.
Each delegate will receive a comprehensive handout.
|25 mins||An Introduction to Question Types
Different types of questions
Poor practice v good practice questions
Avoiding common mistakes in questioning
|25 mins||Scrutiny Activity
Review and discussion
|25 mins||Interpersonal Skills
Voice and tonality
Active listening skills
|5 mins||Session Review
Summary, key learning points, feedback and close.