England & Wales, Global, Ireland, Scotland, South Africa HR, workforce and communications, Personal and organisational development

Online Training: Managing blended and agile working


Achieving the balance between wellbeing and performance

Even before the pandemic Authorities had, to varying degrees, been introducing more homeworking and flexible ways of working. Through the pandemic and lockdowns this was accelerated but as restrictions, ease and wellbeing issues come to the fore organisations must adapt to a more blended approach taking on board the lessons of lockdown. Managers will have to build on existing management skills and knowledge to mitigate the challenges but more importantly seize the opportunities created by these shifts in ways of working.

A positive approach and style coupled with effective and creative communication are key but what about having to deal with relationships and the challenging performance and wellbeing issues that may arise?

This two-and-a-half-hour interactive online workshop is a chance to consider these questions and also to develop skills and new approaches going forward.

Programme Outline:

  • What does an agile, blended approach look like in your authority?
  • The relationship between trust and control and the implications in practice
  • Being clear about expectations and focussing on outcomes or even impact- Developing appropriate performance measures
  • The Demands, Constraints and Choices model and the application of this to the delegates own teams
  • Maintaining a motivational approach that builds on strengths
  • Developing skills in giving high-quality feedback
  • Being creative about communication and making the right communication choices
  • Varying management style to suit the individual – The Situational Leadership model
  • Supporting staff and your duty of care – a longer-term approach to wellbeing
  • Addressing performance and conflict concerns
  • What practically can you do?


Who should attend?

This session is aimed at managers who manage staff working in an agile or blended way and HR professionals who may wish to explore the approach taken in their organisation


Keith Crampton, LGiU Associate Trainer

Keith is an experienced trainer, coach and facilitator specialising in Local Government but with experience in private sector organisations as well as charities. Specialising in organisational and culture change Keith has worked with Authorities of all types. His experience before forming Wiz was as a Training and Organisational Development specialist working in both Local Government and the NHS. He brings an enthusiastic and engaging approach coupled with a focus on achieving real improvements in individual and organisational performance.