Introduction to the Workshop
The pandemic and the challenges it has created in terms of service delivery and staff wellbeing has rightly been the focus over the last year. But as Authorities emerge from this facing pre-existing and new financial pressure there will still be a need to weave a broader financial awareness into organisational culture. Communicating and engaging with people about what this means in a Local Authority context, considering social value, cost awareness and ways to maximise income.
This will go to the heart of any major transformation programme as will developing existing and new dynamic skills enabling the delivery of your Council or organisations priorities in a value-driven way.
What does that mean in practice in terms of shaping organisational culture, management style and individual skills? Is the organisation espousing the need for new ways of thinking but at the same time putting barriers in the way?
This workshop provides a foundation of understanding about what this new or evolving culture may mean in practice and the options available. It is an interactive opportunity to consider the kind of culture that needs to be developed and the ‘cross over’ commercial skills required.
- A clear understanding of organisational culture, what it means and the implications for your organisation
- A chance to explore the development of an organisational culture and leadership behaviour appropriate for the challenges of an evolving organisation post-pandemic.
- Generating ideas to energise the process and to put cultural development at the heart of any organisational change.
09.30 Welcome and Introduction – Clarifying workshop and individual goals
09.45 Understanding Organisational Culture – Developing a shared understanding and giving people a voice through employee engagement
10.15 Linking culture to Council priorities, vision and values
10.30 What are the drivers of cultural change – New operating models, a commercial approach, digital transformation, hybrid working
11.15 Creating a culture that encourages rather than blocks and stifles,
Re-visiting a focus on ‘customer service’
11.45 A creative, commercial approach to solving strategic or operational problems
12.15 Organisational and personal actions and next steps