The pandemic and the challenges it has created in terms of service delivery and staff wellbeing has rightly been the focus over the last year. But as Authorities emerge from this facing pre-existing and new financial pressure there will still be a need to weave a broader financial awareness into organisational culture. Communicating and engaging with people about what this means in a Local Authority context, considering social value, cost awareness and ways to maximise income.
This will go to the heart of any major transformation programme as will developing existing and new dynamic skills enabling a more commercial approach. What does that mean in practice in terms of organisational culture, management style and individual skills? Is the organisation espousing the need for commercial thinking but at the same time putting barriers in the way
This workshop provides a foundation of understanding about what a commercial approach may mean in practice and the options available. It is an interactive opportunity to consider the kind of culture that needs to be developed and the ‘cross over’ commercial skills required.
- A clear understanding of what it means and the implications for your organisation
- A chance to explore the development of an organisational culture and leadership behaviour appropriate for the challenges of a commercial approach
- Generating ideas for specific commercial activity and planning the next steps to make them a reality.
|09:30||Welcome and Introduction – Clarifying workshop and individual goals|
|09:45||What is it? – Developing a shared understanding and communicating this through employee engagement|
|10:15||Linking a more commercial approach to Council priorities, Organisational Development and Culture Change|
|10:30||Creating a culture that encourages rather than blocks and stifles,|
Re-visiting a focus on ‘customer service’
|11:15||A creative, commercial approach to solving strategic or operational problems|
|11:45||Applying commercial models in the public sector context|
|12:15||Organisational and personal actions and next steps|