This programme has been specially written for Councillors and Officers who will be chairing meetings online using platforms such as MS Teams, Google Meet or Zoom.
Full of useful tips, the session will enable participants to:
- Identify the adapted skills and approaches needed for the effective chairing of an on-line meeting
- Develop a meeting protocol
- Chair effectively using specific techniques and approaches.
Each delegate will receive a comprehensive handout.
Programme:
| 10 mins | Welcome
Programme objectives Personal introductions |
| 15 mins | The Challenge
Why virtual meetings can be so tricky The difference in approach needed between face-to-face and on-line meetings |
| 20 mins | Preparation
Briefing participants The agenda Use of visual information Developing and using a meeting protocol |
| 20 mins | Opening the Meeting
Tips and techniques for getting started |
| 50 mins | The People-Side of Meetings
Communication and non-verbal skills Asking questions Summarising and concluding |
| 5 mins | Session Review
Summary, key learning points, feedback and close. |
