England & Wales, Global, Ireland, Scotland Personal and organisational development

Online Training: Chairing Skills for Virtual Meetings (evening)


This programme has been specially written for Councillors and Officers who will be chairing meetings online using platforms such as MS Teams, Google Meet or Zoom.

Full of useful tips, the session will enable participants to:

  • Identify the adapted skills and approaches needed for the effective chairing of an on-line meeting
  • Develop a meeting protocol
  • Chair effectively using specific techniques and approaches.

Each delegate will receive a comprehensive handout. 


10 mins Welcome

Programme objectives

Personal introductions

15 mins The Challenge

Why virtual meetings can be so tricky

The difference in approach needed between face-to-face and on-line meetings

20 mins Preparation

Briefing participants

The agenda

Use of visual information

Developing and using a meeting protocol

20 mins Opening the Meeting

Tips and techniques for getting started

50 mins The People-Side of Meetings

Communication and non-verbal skills

Asking questions

Summarising and concluding 

5 mins Session Review

Summary, key learning points, feedback and close.



Miranda Smythe

Miranda has 30 years’ experience in helping organisations (mainly local government) to identify learning gaps, and to develop tailored, creative and relevant strategies for meeting these needs with a view of helping them meet their objectives.  Miranda is also a Local Government Information Unit (LGIU) Associate Trainer and has been involved in developing bespoke programmes for Councillors including speed reading and personal safety.

In addition to her formal role, Miranda is also very involved in local community development activities, providing mental health awareness sessions for many not-for-profit organisations.  She is Chair of a local homelessness charity and has been instrumental in developing and facilitating community leadership initiatives in Bedfordshire and Hertfordshire.

Who should attend?

Elected members or officers who want to develop and improve their chairing skills.