England & Wales, Global, Ireland, Scotland Personal and organisational development

Online Training: Advanced Chairing: Managing Participation at Meetings (evening)


This two-hour session has been developed for Chairs, who want to develop their knowledge and skills around the people side of meetings.

Set in the virtual world, the programme covers a range of topics focussed on techniques which can encourage participation.  The course also features ideas on how to manage over-participation, together with some input around team dynamics.

The workshop complements the LGIU’s “Chairing Virtual Meetings” programme.

Programme Outlines

By the end of the session, delegates will be able to:

  • Create an environment which encourages participation
  • Use techniques to encourage quieter meeting members to input into discussions
  • Interrupt over-talkative participants
  • Set and use ground-rules
  • Manage conflict confidently.


Welcome and Introductions (10 mins)

  • Session outline
  • Personal aims

Skills of being a People-centric Chairperson (15 mins)

  • The soft skills needed to be an effective Chair
  • Creating an environment where people can contribute

Group Dynamics (15 mins)

  • How teams form and develop
  • Personalities at a meeting

Facilitation Skills (70 mins)

  • Techniques to encourage participation
  • Managing over-talkative participants
  • Setting and using ground-rules
  • Managing heat and conflict including setting the scene for heated debates

Programme  Review (10 mins)

  • Key learning points
  • Evaluation and close.

Miranda Smythe

Miranda has 30 years’ experience in helping organisations (mainly local government) to identify learning gaps, and to develop tailored, creative and relevant strategies for meeting these needs with a view of helping them meet their objectives.  Miranda is also a Local Government Information Unit (LGIU) Associate Trainer and has been involved in developing bespoke programmes for Councillors including speed reading and personal safety.

In addition to her formal role, Miranda is also very involved in local community development activities, providing mental health awareness sessions for many not-for-profit organisations.  She is Chair of a local homelessness charity and has been instrumental in developing and facilitating community leadership initiatives in Bedfordshire and Hertfordshire.

Who should attend?

Elected members or officers who want to develop and improve their chairing skills to the next level.