England & Wales, Global, Ireland, Scotland, South Africa HR, workforce and communications, Personal and organisational development

Managing performance


This course is part of the LGIU Build your own curriculum programme. Buy 2 courses in the programme and get the third for free (plus earn an LGIU certificate of completion). Purchase your 3-pack here


Learn how to address issues as they arise and how to have difficult conversations to build supportive team relationships. The programme incorporates the challenges organisations have faced due to the pandemic and how this new context for managing affects managers, in particular.

Key outcomes

  • Establishing expectations and focusing on outcomes
  • The links with the Council’s formal processes
  • Noticing behaviour changes and supporting people who may be struggling
  • Be more knowledgeable about well-being and resilience in the workplace

Who should attend

These workshops are for managers (team leaders to service managers) who want to develop and improve their management skills.

Your LGIU Trainer

Keith Crampton is an experienced trainer, coach and facilitator specialising in Local Government but with experience in private sector organisations as well as charities. He brings an enthusiastic and engaging approach coupled with a focus on achieving real improvements in individual and organisational performance.

What others are saying about LGIU training

“The breakout sessions with my colleagues were especially helpful as well as the handouts on the situational leadership model.”

– Bethan, from Cardiff