Even before the pandemic Authorities had, to varying degrees, been introducing more homeworking and flexible ways of working. But now with so many people working from home and for the foreseeable future equipping managers to do this effectively is crucial. Managers are having to build on existing management skills and knowledge to adapt their approach.
A positive approach and style coupled with effective and creative communication are key but what about having to deal with the challenging performance and wellbeing issues that may arise?
This two-and-a-half-hour interactive online workshop is a chance to consider these questions and also to develop skills and new approaches going forward.
- Identifying the differences in managing home workers
- The relationship between trust and control and the implications in practice
- Being clear about expectations and focussing on outcomes – Developing appropriate performance measures
- Maintaining a motivational approach that builds on strengths
- Developing skills on giving high-quality feedback
- The Demands, Constraints and Choices model and the application of this to the delegates own teams
- Being creative about communication and making the right communication choices
- Varying management style to suit the individual – The Situational Leadership model
- Supporting staff and your duty of care – a longer-term approach to wellbeing
- Addressing performance concerns
- What practically can you do?