England & Wales, Global, Ireland, Scotland, South Africa HR, workforce and communications

Online Training: Beyond the Pandemic; A new type of culture for a new type of Council: The role of Organisational Development


Even before the COVID-19 outbreak, we had been planning a workshop with the aim of exploring the role of organisational development in fundamentally changing organisational culture. Recognising the demands and challenges Local Authorities face culture change goes to the heart of any major transformation programme.

Structural change is only effective if matched by cultural change. The financial imperative and the need for a more commercially aware and astute approach is often the driver of transformation but there are other factors such as new ways of agile working and embracing technology. Cultural change can be value-driven but what does that mean in practice in terms of management style and individual behaviours. Is the organisation espousing the need for commercial thinking but at the same time putting barriers in the way?

COVID-19 has meant Local Authorities dealing with major changes to the services they provide and the way in which they provide them. Homeworking where possible means organisations are having to work hard to keep a sense of ‘team’ and maintain the progress towards strategic goals. As we start thinking about living with phase there will be an opportunity to fundamentally rethink the way things are done and consider radical change. There will need to be an emphasis on strategic thinking and not just strategic planning.

This, 4-hour online workshop is an interactive opportunity to develop your awareness and understanding of the organisational implications of change and the way in which Organisational Development can be used to challenge and shift the culture to where it needs to be. It’s a chance to share experiences and opportunities and stimulate ideas and possibilities.


Key Outcomes

  • A clear understanding of the need for strategic thinking
  • Clarifying what organisational culture is and why it is so important
  • Identifying the drivers of cultural change including the impact of COVID-19 on the way Local Authorities operate.
  • A toolkit of Organisational Development interventions
  • Clarity about the type of culture needed for a transformed organisation


Morning Workshop (Part 1) – 10:00-12:00

  • Welcome and Introduction – Clarifying workshop and individual goals
  • The importance of strategic thinking in organisational change
  • Where is your organisation now? How would the culture be described?
  • What is organisational culture? – Developing a shared understanding
  • The organisational challenges and opportunities and therefore culture change or shifts required in Local Authorities.
  • The importance of clear organisational purpose, clarity of goals and values that are aligned and shared
  • Creating a culture that encourages rather than blocks and stifles, what are the barriers?
  • Where do you want to be – Your organisation’s cultural vision.


Afternoon Workshop (Part 2) – 13:00-15:00

  • Organisational Development – a coordinated approach
  • Developing bold leadership and proactive support services
  • The importance of the next three months in shaping future culture
  • Sharing personal actions and next steps.



Keith Crampton

Keith is an experienced trainer, coach and facilitator specialising in Local Government but with experience in private sector organisations as well as charities. Specialising in organisational and culture change Keith has worked with Authorities of all types. His experience before forming Wiz was as a Training and Organisational Development specialist working in both Local Government and the NHS. He brings an enthusiastic and engaging approach coupled with a focus on achieving real improvements in individual and organisational performance.

Who should attend?

The workshop is intended for those looking to develop organisational responses to the challenges faced by Authorities. It is useful for those with strategic roles in organisational change and policy making. It will also be useful for managers in areas moving into a more commercial environment who are seeking to get to grips with organisational issues and not just the approach to use.