The course looked at:

  • The adapted skills and approaches needed for the effective chairing of an online meeting
  • Meeting protocol
  • How to chair effectively using specific techniques and approaches.
  • Creating an environment that encourages participation
  • Techniques to encourage quieter meeting members to input into discussions
  • Over-talkative participants
  • Setting and using ground-rules
  • Managing conflict

Course materials and outline

Course materials:

Chairing Skills slide deck

Your guide to chairing meetings

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