The Local Government Ombudsman (LGO) published (on 28 November 2012) Taking Possession: councils use of bailiffs, highlighting issues that have arisen from complaints about bailiff action by councils. The report is about the recovery of council tax, business rates and road traffic debts.
The report outlines cases where they say inappropriate or unreasonable fees and charges have been made.
The LGO report looks at action taken against vulnerable debtor and sets out some questions councils should consider when dealing with them.
The briefing should be of interest to those working in councils (all tiers) on debt recovery, especially revenue and financial managers, to voluntary sector partners and to all councillors who have to deal with council debt issues from constituents.
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