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Making it easier for people to access public services securely and to agreed standards

Digital identities are a way for people to access services electronically without the constant need to present and re-present proofs. The Digital Public Services team at the Improvement Service writes about the use of digital identities in the public sector, and what new opportunities they might bring to local authorities.

England & Wales, Scotland Blog Post

Covid-19: Voluntary and community support coordination in Wirral

Individuals, organisations and businesses across Wirral have come together like never before to combat the effects of coronavirus on our community and to protect, support and care for our most vulnerable people. Rachel Howey tells us how they’re doing it.

England & Wales, Global Blog Post

Kildare Covid-19 Community Response Forum

Kildare GAA and the Healthy and Safety Executive’s early, collaborative action in response to the crisis helped a pilot online volunteer programme for delivering HSE services grow – now providing the Community Response Framework access to a list of over 350 volunteers that can be filtered against skillset and location.

Ireland Blog Post

An overview of Germany’s response to Covid-19

As the world’s media continues to examine how different nations are responding to the Covid-19 pandemic, Germany has been internationally commended for its foresight, vigilance, and well-resourced healthcare system. What’s behind Germany’s success in flattening the curve and, post-crisis, what of its future financially?

Global Blog Post

School’s out! … not

Colin Pettigrew from Nottinghamshire County Council on how schools are responding to the need to support children of key workers and the most vulnerable children in society.

England & Wales, Global Blog Post

Mayo County Council’s Community Engagement

Liam Hanrahan, Head of Community Engagement, outlines how Mayo County Council’s Community Engagement Team are coordinating the overall response to the Covid-19 crisis,  unifying all the Mayo efforts into a comprehensive network.

Ireland Blog Post

Supporting the local economy during the Covid-19 crisis

Businesses are clamouring for advice and financial support at the moment, and it is in the council’s interests to proactively reach out to employers on their patch to save jobs and protect future business rate revenue. Jim Saggers from Beauhurst explains how company data can help.

England & Wales, Scotland Blog Post