Search Results for: noac

Members

The financial performance of local authorities between 2013 and 2015

This briefing is part of a series reviewing the reports of the National Oversight and Audit Commission (NOAC). This briefing provides an overview of the findings of NOAC’s 8th national report which examines the financial performance of local authorities between the years 2013 and 2015.

Ireland
Members

Customer satisfaction in the local government system

This is the latest briefing in a series examining key findings of the National Oversight Audit Commission. This briefing examines the latest NOAC report, produced in September 2020, concerning a customer satisfaction survey comparing the last three years of customers satisfaction levels with Irish local authorities.

Ireland
Members

The NOAC report on the internal audit function of local authorities

This briefing provides an overview of some of the key findings of the 17th NOAC report on the internal audit function of local authorities. Irish local authorities spend billions of euro annually on delivering services, so it is absolutely critical to have an effective internal control system in place.

Ireland, Scotland
Members

Swift Read: NOAC Report on Customer Satisfaction

The purpose of this swift read is to examine some of the key findings of the recently published NOAC report on customer satisfaction, which involved an externally commissioned survey on how satisfied residents felt with their local authority.

Ireland
Members

The NOAC Review of Shared Services

This is the next in the series of briefings providing an overview of NOAC’s national reports. This briefing will focus on NOAC’s first report on the Shared Service Programme.

England & Wales, Ireland, Scotland
Members

The 3rd National Report of NOAC

This briefing paper examines the third national report produced by NOAC (National Oversight and Audit Commission) relating to the level of local authority tenant customer satisfaction.

Ireland
Members

Public Service Reform and NOAC

This briefing gives an overview of the first national report on public service reform published by NOAC. This briefing is part of a series that has examined a number of NOAC’s national reports.

Ireland
Members

Local Government Performance 2018: Report of the National Oversight and Audit Commission

This briefing is the latest in our series of briefings on reports commissioned and published by the National Oversight and Audit Commission. Report no 22 is NOAC’s fifth annual Performance Indicator Report, which addresses some 37 selected indicators at national level. By and large they cover all of the key services provided by local authorities.

Ireland